All payments are final
We do not give refunds. How monthly SMM panel rental billing works, and when cancellation takes effect.
Quick answer
Does Intech Panel give refunds?
No. Intech Panel plans are prepaid monthly and every payment — the first month, any month after it, a plan upgrade, funds added to your balance — is final and non-refundable. Cancelling stops the next charge while the already-paid month continues to its end. Billing mistakes on our side are put right with account credit or panel time rather than money returned. Learn about SMM panel rental.
The policy
No refunds
Every payment made to us is final and non-refundable — whether the panel was used heavily, lightly or not at all, and whether you cancel on the first day of a month or the last.
This is why we keep the commitment to a single month. You are never asked for a year in advance, so the most a decision to leave can ever cost you is the month you are already in.
How billing works
One price per panel, paid before the month it covers. No setup fee and no commission on what you sell.
Cancelling
Cancel at any time. Your panel keeps running to the end of the month already paid for and is not charged again.
Part-months
A month already started is not refunded, in whole or pro-rata. Cancellation stops the next charge; it does not return the current one.
What we will put right
Not refunds — corrections. If we billed you for something you did not get, we give you the thing, or the credit for it.
- Charged twice for the same panel and month: the extra month is credited to your account.
- Paid and the panel was never provisioned: we provision it, or credit the charge.
- Charged after you cancelled: that charge is credited back to your balance.
- A fault on our side cost you days of the month: those days are added on.
What we will not
We do not refund unused time, a month you changed your mind about, a plan you upgraded to and then did not need, or funds you added to your balance and did not spend. Being over your plan's order limit, a provider failure you purchase from, an unpointed domain or simply not using the panel are not faults on our side. And we cannot return money your own customers paid you, because it never passed through us.
If you think you were billed wrongly
- Raise a ticket, or email us if you cannot sign in.
- Tell us the panel domain and roughly when the charge happened.
- Where we agree there was a billing mistake, the correction is account credit or panel time, not money returned.
- Credit stays on your account and can be spent on any panel or plan you run with us.
You can also email intechpanelofficial@gmail.com.
Month to month
Start an SMM panel without a long commitment
Pay for the month you are in. Cancel and it simply is not charged again.